Last Updated: August 15, 2026
At DSB Resin Creations, we respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains what information we may collect when you visit our website, place an order, request a personalized product, contact us, or otherwise interact with DSB Resin Creations, and how we may use and protect that information.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE MAY COLLECT
Depending on how you use our website, we may collect information such as:
- Your name
- Email address
- Telephone number
- Billing and shipping address
- Order and transaction information
- Products purchased or requested
- Personalization instructions
- Names, dates, messages, photographs, images, logos, or other materials you voluntarily provide for a custom order
- Communications you send to us
- Device, browser, IP address, and website usage information that may be collected automatically through cookies or similar technologies
2. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment processors.
Depending on the payment method used, your payment provider may collect information such as your credit or debit card details and billing information.
DSB Resin Creations may not directly receive or store your complete payment-card information when payments are processed by an independent payment provider.
Payment processors handle your information according to their own privacy policies and security practices.
3. HOW WE USE YOUR INFORMATION
We may use personal information to:
- Process and fulfill orders
- Create and personalize products
- Communicate with you regarding your order
- Arrange shipping and delivery
- Provide customer service
- Process eligible returns, replacements, or refunds
- Respond to questions and requests
- Maintain appropriate business and transaction records
- Improve our products, services, and website
- Detect or prevent fraudulent or unauthorized transactions
- Comply with applicable legal, tax, accounting, or regulatory obligations
If permitted by applicable law and based on your choices, we may also use your contact information to send promotional communications about DSB Resin Creations.
4. PERSONALIZED PHOTOS & CUSTOMER CONTENT
Because DSB Resin Creations creates personalized products, customers may voluntarily provide photographs, names, messages, logos, artwork, or other materials.
We use customer-provided materials primarily to design, produce, communicate about, and fulfill the requested order.
Please do not submit sensitive personal information that is unnecessary for creating your product.
Customer-submitted photographs or personalized materials will not be used publicly for advertising or promotional purposes without appropriate permission, except where otherwise permitted by law.
5. HOW WE MAY SHARE INFORMATION
We do not sell your personal information for money.
We may share information with service providers when reasonably necessary to operate our business and fulfill your order, including providers that assist with:
- Website hosting
- Payment processing
- Shipping and delivery
- Order management
- Email or customer communications
- Website analytics
- Fraud prevention
- Business, accounting, or legal services
These third parties may process information according to their own privacy policies and contractual or legal obligations.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or others.
6. COOKIES & SIMILAR TECHNOLOGIES
Our website or the services used to operate it may use cookies and similar technologies.
These technologies may help the website function properly, remember preferences, understand website traffic, improve performance, prevent fraud, or support analytics and advertising where applicable.
Depending on your browser, device, location, and the technologies used by our website provider, you may have options to manage or disable certain cookies.
Disabling some cookies may affect website functionality.
7. EMAIL & MARKETING COMMUNICATIONS
If you choose to receive promotional emails or other marketing communications from DSB Resin Creations, you may unsubscribe using the method provided in those communications or by contacting us.
Transactional communications relating to an order, payment, customer-service request, or other business transaction may still be sent when necessary.
8. DATA SECURITY
We take reasonable administrative and technical measures appropriate to our business to help protect personal information.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
9. DATA RETENTION
We may retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business and transaction records, resolve disputes, prevent fraud, and satisfy applicable tax, accounting, and legal requirements.
Customer-provided personalization materials may be retained only as reasonably necessary for the purposes for which they were provided or other legitimate business purposes, subject to applicable law.
10. CHILDREN’S PRIVACY
Our website and products are intended for a general audience and are not directed toward children under the age of 13.
We do not knowingly seek to collect personal information online directly from children under 13. If we learn that such information has been collected in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.
11. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include rights to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices available under applicable law.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
12. THIRD-PARTY SERVICES & LINKS
Our website may contain links to or integrations with third-party websites, payment services, social media platforms, shipping providers, or other services.
Their privacy practices are governed by their own policies. DSB Resin Creations is not responsible for the privacy practices of independent third-party websites or services.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or applicable requirements.
When we make changes, the updated Privacy Policy will be posted on this website with a revised “Last Updated” date.
14. CONTACT US
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
DSB Resin Creations
Florida, USA
Email: [Your Business Email]
Phone: [Your Business Phone Number]
Thank you for trusting DSB Resin Creations with your personalized creations and your information.